Interfaces on the acceptance of the pureed diet in a public university hospital

Abstract

The food for collectivities is one of the areas of the nutritionist’s action and comprise food and nutritional care of occasional or defined public. Evaluating the patient’s satisfaction with tools that provide feedback is necessary to have a positive acquisition of improvement for the quality of services provided. The objective of the study was to understand how evaluation tools can improve the acceptance and satisfaction of the pureed diet consumed by patients of a university hospital in the city of Porto Alegre on Brazil. This research is a cross-sectional retrospective descriptive and quantitative study. Secondary data from the Nutrition and Dietetics Service of the hospital were used, referring to the years 2015, 2016 and 2017. A quantitative survey was used to evaluate the lunch meal as a diet received evaluating some sensorial aspects of the meal, besides questions referred to schedule, hygiene and attendance. In the assessment of the acceptance level of the pureed diet was applied an instrument for valuation of consumption through the analysis of food left-over.